FAQs

About French Toast Studio.

  • All our fabrics are printed in the Netherlands at a company that is energy powered by solar panels, uses eco-friendly inks and less water during the production process. The products are made by hand in our studio in The Hague, The Netherlands.

  • At the moment we haven’t found pillow inserts that suit our vision.

    We want to use materials that are good for our planet and avoid mass production. We don’t want to buy or produce inserts in big amounts. So we are only offering pillow covers for now, until we have found the best solution. Our pillow cover has a standard size of 45x45 cm, so inserts will be easy to find.

    We advise to use a pillow insert that is a little bigger than the pillow cover for a nicely stuffed feel. For our 45x45 cm pillows, we like to use a 50x50 cm insert. Therefore, be very gentle when putting in the pillow insert to not rip the fabric.

  • We care a lot about our beautiful planet earth and therefore want to be very transparent with you about our production process and the materials we use. We try our best to be as sustainable as possible by sourcing and producing locally, using eco-friendly and high-quality materials that last.

    Most of our fabrics are made of organic and BCI cotton, meaning there are no chemical pesticides used and the cotton is picked by hand. BCI stands for Better Cotton Initiative. Better Cotton Initiative is the world's leading cotton sustainability initiative. The mission is to help cotton communities survive and thrive while protecting and restoring the environment.

Ordering & Payments.

  • All of our products are sent with Post NL.

    PostNL | The Netherlands | estimated shipping time 1-2 days.

    PostNL | Europe | estimated shipping time 3-8 days.

    PostNL | Worldwide | estimated shipping time 7-25 days.

  • Yes, we ship worldwide.

    We do not cover the cost of international import duties or taxes, so you will be responsible for these costs. As import duties vary from country to country, we recommend you contact your local customs office for more information before placing your order. All countries outside the EU may be subjected to custom taxes and duties.

  • We have a stock of our art prints, so they will be shipped as soon as possible. We aim within 3 working days. We will sell our art prints as long as our stock lasts.

  • We accept credit card payments and Paypal payments.

  • All of our products are sent with Post NL.

    Shipping costs:
    The Netherlands: between €4,50-€7,50.
    Europe: between €7,50-€12,50.
    Worldwide: between €12,50-€22,00.

  • If your country is not available for shipping, please send us an e-mail. We will check the shipping options and make sure to add it.

Returns & Exchanges.

  • Yes, we accept returns.

    If you wish to return your order, send an e-mail to info@frenchtoaststudio.com to notify us. Please include your order details. A return request can be submitted within 14 days after the delivery.

    Please see our full policy for returns on our shipping & returns page.

  • Unfortunately not. If you would like to exchange an item, please return the item and place a new order.

  • We are so sorry! If you experience any damages, losses or other issues with shipping, please contact info@frenchtoaststudio.com within 14 days of receiving your order. Please include your order number and a picture of the issue.