Shipping

All orders will be shipped within 1-7 business days from the order date. Some of our products are made to order and can take up to 7 business days before being shipped.
All of our products are sent with Post NL and we will do our best to make
sure your package arrives without any damages.  If your package does arrives damaged,
please contact us via info@frenchtoaststudio.com including a picture of your damaged product(s). 

We will either resend the damaged products (shipping costs on us) or refund these items.

Estimated delivery time when the order is shipped:

- Netherlands shipping by Post NL 1-2 weeks
- Europe shipping by Post NL 3-2 weeks
- World shipping by Post NL  3-5 weeks

Returns

If you wish to return your order please send us an email to info@frenchtoaststudio.com to notify us about the return, so we
can look out for your package and be sure to get your money back to you quickly.

All products bought from www.frenchtoaststudio.com are fully refundable within 30 days upon receipt. The products must be returned unused and in the same condition as they were upon receipt and with the original packaging. Please make sure to use a trackable shipping method.

You are responsible for all return shipping costs unless you received a faulty item or your item is damaged.
We will send you an email to confirm your return has been received and the refund has been processed.
Your refund (minus shipping costs) will be credited back via the original method of payment.

You can send the item(s) back to French Toast Studio:

Spanjaardstraat 23
3025 TG Rotterdam
The Netherlands